Login and performance issues

Incident Report for BioRender

Resolved

This incident has been resolved.
Posted Jul 10, 2026 - 00:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2026 - 22:58 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 09, 2026 - 22:36 UTC

Investigating

We are currently investigating this issue.
Posted Jul 09, 2026 - 22:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2026 - 21:55 UTC

Investigating

We're aware that some users may be experiencing problems logging in or with degraded app performance. We're actively investigating.
Posted Jul 09, 2026 - 21:11 UTC
This incident affected: BioRender App (Gallery, File Editor, Account & Team Management).